HousingHub Logo
NDIS housing providers managing disability accommodation

Housing maintenance management software built for disability accommodation

Whether you manage SDA homes, SIL houses, or group accommodation, HousingHub gives your team one platform to log, assign, and track every maintenance job — with photo evidence, contractor communication, and a complete property history always on hand.

A$29/property/month. Cancel anytime.

The problem

  • Maintenance issues reported across texts, emails, and calls — nothing centralised
  • No single view of what needs attention across 10 or 20 properties
  • Support staff have no way to check the status of jobs they reported weeks ago
  • No documented evidence of maintenance standards when compliance audits arrive

How HousingHub helps

  • One request portal for all your properties — submit from any device with a photo attached
  • Portfolio dashboard shows every open request across every property in real time
  • Staff see live job status updates — no more chasing managers for answers
  • Every job documented from first report to final invoice — audit-ready at all times

What you get with HousingHub

Portfolio-wide maintenance visibility

See every open, in-progress, and completed maintenance job across your entire housing portfolio from a single screen. No more switching between spreadsheets, email threads, and messaging apps to work out what needs attention.

Multi-property dashboard

Your dashboard groups maintenance activity by property so you can quickly identify which homes have outstanding issues, which are waiting on contractors, and which are fully up to date. Filter by status, priority, or date to focus on what matters most.

Housing condition tracking

Track the ongoing condition of each property over time. Photo documentation at each maintenance event builds a visual timeline of each home, helping you spot recurring issues and plan preventative maintenance before problems escalate.

Photo documentation at every stage

Attach photos when a maintenance issue is first reported, when work is in progress, and when the job is complete. This visual record supports compliance reviews and gives you evidence that your housing stock is maintained to the standard your participants deserve.

Contractor network management

Build and manage your network of trusted contractors within HousingHub. Track which contractors you have used at each property, review their response times and job history, and assign new jobs to the right tradesperson based on past performance.

Maintenance reporting

Generate reports on maintenance activity across your portfolio — average response times, cost per property, jobs by category, and outstanding issues. Use these insights to manage budgets, report to stakeholders, and demonstrate your maintenance standards.

Spreadsheets vs HousingHub

AspectWithout HousingHubWith HousingHub
Portfolio overviewNo single view of maintenance status across all properties — each house tracked separatelyOne dashboard showing every property, every open job, and every completed repair in real time
Issue reportingStaff report issues by text or phone — details get lost and follow-up is inconsistentStructured request form with photos, priority, and property details captured every time
Condition trackingNo systematic record of how each property is maintained over timeVisual timeline of every maintenance event with photos, dates, and costs for each property
Contractor coordinationCalling and texting contractors individually with no record of who did what and whenContractors managed in one system with job history, response times, and direct portal access
Compliance documentationPulling together evidence from emails, photos, and receipts when an audit is scheduledAudit-ready documentation generated automatically from the maintenance records you already keep
Reporting to stakeholdersManual spreadsheets compiled monthly with incomplete or outdated dataOn-demand reports showing maintenance spend, response times, and portfolio condition at any time

Who is this for?

Multi-property disability housing providers

You manage a portfolio of disability accommodation — from newer SDA properties to older converted homes. You need one system that covers every property regardless of age or type, and gives you confidence that nothing is falling behind on maintenance.

Housing and facilities managers

You are responsible for the physical condition of disability accommodation. HousingHub gives you the tools to track issues across your entire portfolio, manage contractors efficiently, and produce the maintenance reports your organisation needs.

Provider directors and executive teams

You need assurance that your housing stock is being maintained to standard without personally checking every property. HousingHub provides portfolio-level reporting so you can oversee maintenance quality and costs from a single dashboard.

Frequently asked questions

Simple pricing

A$29/property/month

Unlimited requests, contractors, and team members included.

Cancel anytime during your trial