Social housing maintenance management software for disability providers
Social housing providers managing disability accommodation need a maintenance system that understands their context — NDIS funding, shared tenancies, SDA compliance, and full contractor accountability. HousingHub goes beyond generic work order tools to give disability and community housing providers a complete maintenance platform.
A$29/property/month. Cancel anytime.
The problem
- Commercial property software was not designed for the social and disability housing context
- No way to track whether maintenance meets SDA design standard requirements
- Multiple funding streams and tenancy types make standard tools confusing to configure
- Government-funded housing requires accountability and transparency that generic tools cannot provide
How HousingHub helps
- Designed for disability and community housing — not adapted from commercial real estate software
- Track every request with full contractor accountability, photo evidence, and status history
- Complete audit trail suitable for NDIS, government, and housing authority reporting
- Simple enough for frontline workers to use; detailed enough for compliance managers to rely on
What you get with HousingHub
Accountability and transparency
Every maintenance action is recorded with full traceability — who reported the issue, who assigned the contractor, what was quoted, what was completed, and what it cost. This level of transparency is essential for government-funded housing where public accountability is non-negotiable.
Government reporting
Generate reports formatted for government and housing authority requirements. Show maintenance expenditure, response times, job completion rates, and property condition across your portfolio — the kind of data that funding bodies and regulatory authorities expect to see.
Multi-funding-stream tracking
Social housing providers often manage properties funded through different streams — NDIS, state housing, community housing grants, or mixed sources. HousingHub lets you track maintenance activity and costs against each funding stream so you can report accurately to each stakeholder.
Community housing compliance
Community housing providers operate under regulatory frameworks that demand documented property management standards. HousingHub produces the maintenance records, response time data, and property condition evidence that community housing registrars require during compliance assessments.
Board-level reporting
Your board needs confidence that properties are being maintained responsibly. HousingHub provides summary dashboards and downloadable reports that give directors clear visibility into maintenance performance, costs, and outstanding issues without requiring them to log into the system.
Contractor accountability
Track contractor performance across your portfolio — response times, job completion rates, quote accuracy, and quality of work. When contractors submit photos of completed work through the portal, you have documented evidence that the job was done to standard before approving payment.
Spreadsheets vs HousingHub
| Aspect | Without HousingHub | With HousingHub |
|---|---|---|
| Government accountability | Compiling maintenance records manually for government reporting and funding acquittals | Automated reporting with full traceability on every dollar spent and every job completed |
| Funding stream tracking | No way to separate maintenance costs by funding source — everything mixed together | Track and report maintenance costs against each funding stream independently |
| Board reporting | Manual monthly summaries prepared from incomplete or outdated spreadsheet data | On-demand board reports with live data on maintenance performance and portfolio condition |
| Regulatory compliance | Scrambling to produce evidence for community housing registrars and NDIS auditors | Compliance-ready documentation generated automatically from everyday maintenance records |
| Contractor oversight | Paying contractor invoices with no documented evidence that work was completed to standard | Photo evidence of completed work submitted through the contractor portal before payment approval |
| Transparency | No clear record of who approved what, when, or why — decisions hard to trace | Every action logged with user, timestamp, and context — full transparency on every decision |
Who is this for?
Community housing providers
You are a registered community housing provider managing disability accommodation under state or national regulatory frameworks. You need a maintenance system that meets the documentation standards your registrar expects and produces the reports your funding bodies require.
Government-funded disability housing managers
You manage properties funded through government programs and need to demonstrate responsible use of public funds. HousingHub gives you the accountability framework — every maintenance dollar is tracked, every job is documented, and every decision has a clear audit trail.
Board directors and governance officers
You sit on the board of a social or community housing organisation and need assurance that properties are maintained to standard. HousingHub provides portfolio-level visibility into maintenance activity and costs so the board can fulfil its governance obligations with confidence.
Frequently asked questions
Simple pricing
A$29/property/month
Unlimited requests, contractors, and team members included.
Cancel anytime during your trial