Property maintenance management software built for SDA and SIL providers
Managing maintenance across SDA and SIL properties requires more than a generic work order tool. HousingHub tracks every maintenance request from submission to completion — with photos, contractor assignments, quote approvals, and a permanent property history built for NDIS compliance.
A$29/property/month. Cancel anytime.
The problem
- Maintenance requests come in by text, phone, or email and never get properly tracked
- No centralised record of what was fixed, when, and by which contractor
- Contractors use their own systems so you lose visibility once a job is assigned
- Auditors ask for property maintenance history and you have nothing organised to show
How HousingHub helps
- Staff submit requests with photos from any device — every issue is logged the moment it happens
- Track jobs from initial request through contractor assignment, quotes, and invoice in one place
- Contractors have their own portal to accept jobs, upload progress photos, and submit invoices
- Permanent, searchable property history ready for NDIS audits and compliance reviews
What you get with HousingHub
Mobile maintenance requests with photos
Staff and support workers submit maintenance requests from any device with photos attached. Every issue is captured the moment it is identified, with location, description, and visual evidence — no more lost texts or forgotten phone calls.
Contractor portal with quoting and invoicing
Contractors access their own portal to view assigned jobs, submit quotes for approval, upload progress photos, and send invoices. You maintain full visibility without chasing emails or switching between systems.
Landlord vs provider job tracking
SDA and SIL providers often lease properties rather than own them. HousingHub separates landlord-responsible repairs from provider-managed maintenance so you always know who is accountable for each job and can follow up accordingly.
Permanent searchable property history
Every maintenance event is stored permanently against the property — not the tenant or the staff member who reported it. Search by property, date range, contractor, or job type to find exactly what you need for audits or internal reviews.
Real-time portfolio dashboard
See the status of every open maintenance request across your entire portfolio in one view. Filter by property, priority, contractor, or job stage to identify bottlenecks and ensure nothing falls through the cracks.
Automated job workflow
Jobs move through a structured workflow from submission to completion — request logged, contractor assigned, quote approved, work completed, invoice submitted. Each stage is timestamped and documented so you always have a clear audit trail.
Spreadsheets vs HousingHub
| Aspect | Without HousingHub | With HousingHub |
|---|---|---|
| Request tracking | Requests arrive via text, email, and phone calls with no central log | Every request logged in one place with photos, timestamps, and priority levels |
| Contractor management | Jobs assigned by phone or email — no visibility once the contractor takes over | Contractors use their own portal to accept jobs, upload photos, and submit invoices |
| Property history | Maintenance records scattered across spreadsheets, inboxes, and filing cabinets | Permanent, searchable history attached to each property — accessible in seconds |
| Audit readiness | Scrambling to compile evidence when an auditor requests maintenance documentation | Complete audit trail with dates, costs, photos, and contractor details always ready |
| Job status visibility | Staff chase managers for updates — no one knows the current status of a job | Real-time status updates visible to everyone involved, from request to completion |
| Landlord vs provider jobs | No clear distinction between landlord-responsible and provider-managed repairs | Separate tracking for landlord and provider jobs with clear accountability lines |
Who is this for?
SDA property managers
You manage Specialist Disability Accommodation properties and need a system that tracks every maintenance request, keeps a permanent property history, and gives you the documentation NDIS auditors expect — without the overhead of enterprise software.
SIL coordinators and team leaders
Your support workers are the first to notice maintenance issues in SIL homes. HousingHub gives them a simple way to report problems with photos from their phone, and gives you visibility into what has been reported, assigned, and completed across every property.
Operations managers
You oversee a portfolio of disability accommodation properties and need to see the big picture — which properties have outstanding issues, which contractors are performing, and whether your maintenance standards will hold up at the next audit.
Frequently asked questions
Simple pricing
A$29/property/month
Unlimited requests, contractors, and team members included.
Cancel anytime during your trial